FAQ
Find answers to your most frequently asked questions.
FREQUENTLY ASKED QUESTIONS
Orders
How to place an order?
- Visit our website.
- Add the desired jewelry to your cart.
- Follow the secure payment steps to complete your order.
What payment methods do you accept?
We accept credit card payments (Visa, MasterCard, American Express) as well as payments via PayPal.
What are the shipping costs and delivery times?
Delivery is free throughout France on our store, order with complete peace of mind.
Can I change my order after I place it?
Unfortunately, once the order is confirmed it may be difficult to change it. Contact our customer service as soon as possible to discuss the available options.
What is your return policy?
If for any reason the product does not meet your expectations, you can return it to us within 14 days of receipt and we will refund the price of the item in full as soon as it has arrived with us. However, all returned products must be in perfect condition and the return postage must be paid by you. Proof of postage should then be emailed to us as proof of delivery.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking link. You can also go to the "order tracking" page to follow the status of your order in real time.
FREQUENTLY ASKED QUESTIONS
Our KidCast™ projectors
What is KidCast™?
KidCast™ is your online store dedicated to mini projectors specially designed for children and families. Our goal is to offer you magical and educational moments with innovative and fun products. We are committed to offering high-quality products at affordable prices, while placing customer satisfaction at the heart of our concerns.
What is your mission?
Our mission is to improve the quality of life of our customers by offering innovative and high-quality products. The complete satisfaction of our customers and the constant optimization of our brand are our top priorities.
What are the different ranges of KidCast™ projectors?
We offer three ranges of projectors adapted to different needs:
- KidCast™ Premium Mini Projector - Full HD 1080P/4K
- KidCast™ Pro Mini Projector - 720P Resolution
- KidCast™ Mini Projector - Full HD 1080P for Kids (Designed Especially for Kids)
How is the KidCast™ Mini Projector suitable for children?
The KidCast™ Mini Projector for children is designed specifically for safe and fun use:
- Soft light : It does not tire your children's eyes.
- Wave-free : This projector does not work with Wi-Fi or Bluetooth, ensuring an experience without exposure to waves.
- Easy to use : Even the youngest can use it with ease.
- Multifunction : It is perfect for watching movies, cartoons or even educational presentations.
What are the benefits of the KidCast™ Pro Mini Projector for family use?
The KidCast™ Pro is ideal for families looking to enjoy movie nights together:
- 720p Resolution : It provides clear and sharp image quality, perfect for movies, series and videos.
- Good brightness : Designed for an optimal experience even in a moderately lit environment.
- Ideal for family evenings : An affordable choice for bringing young and old together around your favorite films.
What makes the KidCast™ Premium Mini Projector ideal for home theater?
The KidCast™ Premium Mini Projector is our top-of-the-line model, designed to deliver an exceptional home theater experience:
- Full HD 1080P/4K Resolution : Superior picture quality, perfect for movie lovers.
- Powerful Brightness : It delivers vibrant images even in brighter environments.
- Home Cinema Experience : Transform any room into a real cinema, thanks to its premium performance.
How do these projectors reduce exposure to traditional screens?
Our projectors are a healthier alternative to tablet, smartphone or television screens:
- No wave emissions : As they do not connect via Wi-Fi or Bluetooth, they avoid electromagnetic waves.
- Soft and diffused light : It is less aggressive for the eyes, especially for children, compared to classic screens.
How do I choose the best projector for my needs?
Here's a quick guide to help you out:
- KidCast™ Premium: If you are looking for a high-end projector with impressive performance (1080p/4K), ideal for a home theater room.
- KidCast™ Pro: For versatile family use with 720p resolution and good brightness, perfect for movie nights.
- KidCast™ Child : For a child-friendly solution with soft, wave-free light and Full HD 1080p resolution.
Do you have any further questions?
Our team is at your disposal, contact us on our "contact" page.
